Close tickets faster 🛠️ Zammad tool MCP server 💪 all 20 operations

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2/3/2026

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Complete MCP server exposing all Zammad Tool operations to AI agents. Zero configuration needed - all 20 operations pre-built.

⚡ Quick Setup

Import this workflow into your n8n instance
Activate the workflow to start your MCP server
Copy the webhook URL from the MCP trigger node
Connect AI agents using the MCP URL

🔧 How it Works

• MCP Trigger: Serves as your server endpoint for AI agent requests • Tool Nodes: Pre-configured for every Zammad Tool operation • AI Expressions: Automatically populate parameters via $fromAI() placeholders • Native Integration: Uses official n8n Zammad Tool tool with full error handling

📋 Available Operations (20 total)

Every possible Zammad Tool operation is included:

🔧 Group (5 operations)

• Create a group • Delete a group • Get a group • Get many groups • Update a group

🏢 Organization (5 operations)

• Create an organization • Delete an organization • Get an organization • Get many organizations • Update an organization

🔧 Ticket (4 operations)

• Create a ticket • Delete a ticket • Get a ticket • Get many tickets

👤 User (6 operations)

• Create a user • Delete a user • Get a user • Get many users • Get currently logged-in user • Update a user

🤖 AI Integration

Parameter Handling: AI agents automatically provide values for: • Resource IDs and identifiers • Search queries and filters • Content and data payloads • Configuration options

Response Format: Native Zammad Tool API responses with full data structure

Error Handling: Built-in n8n error management and retry logic

💡 Usage Examples

Connect this MCP server to any AI agent or workflow:

• Claude Desktop: Add MCP server URL to configuration • Custom AI Apps: Use MCP URL as tool endpoint • Other n8n Workflows: Call MCP tools from any workflow • API Integration: Direct HTTP calls to MCP endpoints

✨ Benefits

• Complete Coverage: Every Zammad Tool operation available • Zero Setup: No parameter mapping or configuration needed • AI-Ready: Built-in $fromAI() expressions for all parameters • Production Ready: Native n8n error handling and logging • Extensible: Easily modify or add custom logic

> 🆓 Free for community use! Ready to deploy in under 2 minutes.

n8n Workflow: MCP Server Trigger - All 20 Operations

This n8n workflow serves as a foundational template, demonstrating the use of the Model Context Protocol (MCP) Server Trigger. It's designed to listen for incoming requests to an MCP Server, making it a versatile starting point for integrating n8n with AI models and external services that communicate via the MCP.

What it does

This workflow, in its current form, is a minimal setup that:

Listens for MCP Requests: It uses the MCP Server Trigger node to await incoming requests from an MCP client or server. This node acts as an entry point for any operation defined within the Model Context Protocol.

Prerequisites/Requirements

n8n Instance: An active n8n instance where this workflow can be imported and run.
Understanding of Model Context Protocol (MCP): Familiarity with the MCP specification is beneficial to understand how to interact with this trigger.
MCP Client/Server: An external system capable of sending requests to the n8n MCP Server Trigger.

Setup/Usage

Import the Workflow:
- Copy the provided JSON code.
- In your n8n instance, go to "Workflows".
- Click "New" or "Add Workflow" and then "Import from JSON".
- Paste the JSON code and import the workflow.
Activate the Workflow: Once imported, activate the workflow by toggling the "Active" switch in the top right corner of the workflow editor.
Configure MCP Client: Point your MCP client or external system to the URL provided by the MCP Server Trigger node in your n8n instance. This URL will typically be YOUR_N8N_URL/webhook/YOUR_WEBHOOK_ID.
Extend the Workflow: This workflow is a starting point. To make it functional for specific use cases (e.g., closing tickets, processing data), you will need to add subsequent nodes after the MCP Server Trigger to handle the incoming data and perform desired actions.

Note: The directory name "5058-close-tickets-faster--zammad-tool-mcp-server--all-20-operations" suggests that this workflow is intended to be part of a larger system for closing Zammad tickets quickly using an MCP server and potentially leveraging a tool that supports all 20 MCP operations. However, the provided JSON only contains the MCP Server Trigger and a Sticky Note, indicating it's the very first step or a template for such a system, not the complete implementation. You would need to add the Zammad nodes, logic for ticket closure, and other operations after the MCP Trigger.

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