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Send package and visitor alerts with Slack, SMS, email, Google Sheets and Claude

Hyrum HurstHyrum Hurst
54 views
2/3/2026
NotificationJiraData ProcessingAutomationHTTP Request
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Who this is for

Property management teams handling multiple properties with high package/visitor traffic who want automated tenant and management notifications.

What this workflow does

Automatically classifies package and visitor events, sends notifications to tenants, alerts property managers, and logs activity for accountability.

How it works

  1. Package/visitor system triggers workflow.
  2. AI classifies urgency and type.
  3. Notifications sent via Email, SMS, and Slack.
  4. Google Sheets logs all events.
  5. Optional AI follow-up suggestions for unclaimed packages or missed visitors.

How to set up

Connect Webhook, Slack, Email, SMS, and AI. Test routing and logging. Adjust AI prompts for local building protocols.

Requirements

  • AI Node
  • Webhook from package/visitor system
  • Slack, Email, SMS credentials
  • Google Sheets

Built by QuarterSmart. Created by Hyrum Hurst.

n8n Workflow: Smart Package and Visitor Alert System with AI, Google Sheets, and Multi-Channel Notifications

This n8n workflow provides a comprehensive solution for managing package deliveries and visitor arrivals by leveraging AI for intelligent categorization and sending multi-channel alerts via Slack, SMS, and Email, while also logging all events to a Google Sheet.

The workflow acts as a central hub for incoming event data, intelligently processes it, and ensures relevant parties are notified through their preferred communication channels, with a persistent record kept in Google Sheets.

What it does

  1. Receives Event Data: Listens for incoming POST requests via a Webhook, which are expected to contain information about a package or visitor event.
  2. Prepares Data for AI: Extracts and structures the relevant event details into a format suitable for AI processing.
  3. Categorizes with AI (Claude): Uses an Anthropic Chat Model (Claude) via a Langchain "Basic LLM Chain" to analyze the event description and categorize it (e.g., "Package Delivery", "Visitor Arrival"). It also extracts key details like the recipient/visitor name and a summary.
  4. Parses AI Output: Processes the structured JSON output from the AI model to extract the categorized event type and details.
  5. Logs to Google Sheets: Appends the original event data, AI-categorized information, and a timestamp to a designated Google Sheet for record-keeping.
  6. Branches by Event Type: Uses a "Switch" node to route the workflow based on the AI-determined event category.
    • Package Delivery:
      • Sends a Slack message to a designated channel with package details.
      • Sends an SMS alert using seven.
      • Sends an email notification.
    • Visitor Arrival:
      • Sends a Slack message to a designated channel with visitor details.
      • Sends an SMS alert using seven.
      • Sends an email notification.
    • (Implicitly, any other category would not trigger these specific alerts but would still be logged to Google Sheets.)

Prerequisites/Requirements

To use this workflow, you will need:

  • n8n Instance: A running n8n instance.
  • Webhook Source: A system or application that can send POST requests to the n8n Webhook URL with event data (e.g., a smart doorbell, a package scanner, a custom form).
  • Anthropic API Key: For the "Anthropic Chat Model" node (Claude).
  • Google Sheets Credential: An n8n credential configured for Google Sheets access, with permissions to write to your target spreadsheet.
  • Slack Account & Credential: An n8n credential configured for Slack, with permissions to post messages to the desired channel(s).
  • SMS77 (seven) Account & Credential: An n8n credential configured for SMS77 (seven) to send SMS messages.
  • SMTP Email Credential: An n8n credential configured for sending emails via an SMTP server.

Setup/Usage

  1. Import the Workflow: Download the JSON definition and import it into your n8n instance.
  2. Configure Credentials:
    • Set up your Anthropic API Key credential.
    • Configure your Google Sheets credential and specify the Spreadsheet ID and Sheet Name in the "Google Sheets" node.
    • Configure your Slack credential and specify the Channel ID in the "Slack" node.
    • Configure your SMS77 (seven) credential and specify the recipient phone number(s) in the "seven" node.
    • Configure your Send Email credential and specify the recipient email address(es) and sender details in the "Send Email" node.
  3. Activate the Webhook: The "Webhook" node will generate a unique URL when the workflow is activated. Copy this URL.
  4. Integrate Webhook: Configure your external system (e.g., smart doorbell, package delivery system) to send POST requests to the generated Webhook URL with the event data. The expected payload should contain information that can be processed by the AI (e.g., eventDescription, timestamp).
  5. Customize AI Prompt (Optional): Review and adjust the prompt in the "Basic LLM Chain" node to fine-tune how the AI categorizes events and extracts information.
  6. Customize Notifications: Adjust the messages sent in the "Slack", "seven", and "Send Email" nodes to fit your specific needs, using expressions to dynamically insert data from previous nodes.
  7. Activate the Workflow: Once all credentials and configurations are set, activate the workflow to start processing events.

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