Sync Monday.com items to Jira with smart duplicate detection & feedback loop

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2/3/2026

Vision AI Multimodal Webhook Trigger Image Analysis Google Gemini

Description:

Bridge the gap between Monday.com and Jira with this intelligent n8n automation template.

The workflow listens for new or updated Monday.com items, normalizes data fields, and syncs them with your Jira backlog—automatically detecting duplicates using fuzzy matching logic. It then creates or updates Jira issues accordingly and logs the results back into Monday.com, ensuring your product and engineering teams stay aligned in real time. Ideal for project managers, product ops, and agile teams who manage intake in Monday.com but execute tasks in Jira.

✅ What This Template Does (Step-by-Step)

🌐 Webhook Trigger from Monday.com: Starts automatically whenever a new task or update occurs in Monday.com.
🔄 Normalize Monday.com Data: Extracts and cleans key data fields such as summary, component, severity, and description for consistent formatting before sending to Jira.
📊 Query Jira Backlog: Fetches all existing issues from Jira to establish a baseline for duplicate detection.
🔍 Detect Duplicates with Fuzzy Matching: Compares Monday item titles with Jira summaries using character-level similarity (>80% threshold) to detect potential duplicates even with minor variations.
⚖️ Decision Gate: Duplicate or New: If duplicate found: updates the existing Jira issue with new data.
If no match: creates a new Jira task in the appropriate project and issue type.
🔧 Update Existing Jira Issues: Automatically enhances Jira tickets with latest information from Monday.com including updated priority, description, and reference links.
✨ Create New Jira Issues: For new requests, generates a Jira task with details mapped from Monday—complete with severity, component, and description.
📝 Log Actions Back to Monday.com: Posts an update back to the originating Monday item confirming whether the action created or updated a Jira issue, including timestamp and Jira key link.
📋 (Optional) Create New Monday Board: Can also auto-create a private board in Monday.com for project-specific task organization.

🧠 Key Features

🔍 Smart fuzzy duplicate detection (>80% match threshold)

⚙️ Full bidirectional visibility between Monday.com and Jira 📢 Automatic task creation and update logic

🧾 Real-time status logging and audit trail in Monday.com 🔐 Secure API-based connections for both platforms

💼 Use Cases

💡 Sync product feedback and feature requests from Monday to Jira 🎯 Centralize intake forms and align engineering backlogs 🤝 Eliminate duplicate Jira issues from multiple product submissions 📈 Maintain transparent traceability across tools

📦 Required Integrations

Monday.com API – for item intake and updates
Jira Software Cloud API – for issue creation and modification

🎯 Why Use This Template?

✅ Eliminates duplicate Jira issues automatically

✅ Keeps Monday.Com and Jira perfectly aligned ✅ Saves hours of manual task reconciliation ✅ Ideal for agile and cross-functional collaboration

Sync Monday.com Items to Jira with Smart Duplicate Detection & Feedback Loop

This n8n workflow automates the synchronization of new or updated items from Monday.com to Jira, including smart duplicate detection and a feedback loop to update Monday.com with the Jira issue key.

Description

This workflow streamlines the process of managing tasks or projects that originate in Monday.com but require tracking and resolution in Jira. It prevents the creation of duplicate Jira issues by checking for existing ones based on a unique identifier (like the Monday.com item ID) and provides a seamless feedback mechanism to link the created Jira issue back to the original Monday.com item.

What it does

Listens for Monday.com Webhooks: Triggers when a new item is created or an existing item is updated in a specified Monday.com board.
Extracts Monday.com Item Data: Processes the incoming webhook data to extract relevant information from the Monday.com item.
Checks for Existing Jira Issue: Queries Jira to see if an issue already exists for the Monday.com item, using a custom field to store the Monday.com item ID.
Conditional Logic:
- If Jira Issue Exists: Updates the existing Jira issue with the latest information from Monday.com.
- If No Jira Issue Exists: Creates a new Jira issue using the Monday.com item data.
Updates Monday.com: After creating or updating a Jira issue, it updates the original Monday.com item with the Jira issue key, establishing a two-way link.

Prerequisites/Requirements

n8n Instance: A running n8n instance.
Monday.com Account: With a board configured to send webhooks for item creation/updates.
Jira Software Account: With a project and a custom field (e.g., "Monday.com Item ID") configured to store the unique identifier from Monday.com.
Monday.com Credential: An n8n credential for Monday.com.
Jira Software Credential: An n8n credential for Jira Software.

Setup/Usage

Import the Workflow: Import the provided JSON into your n8n instance.
Configure Credentials:
- Update the "Monday.com" node with your Monday.com API Token credential.
- Update the "Jira Software" nodes with your Jira API Token or Basic Auth credential.
Configure Monday.com Webhook:
- In Monday.com, set up a webhook on your chosen board to trigger on "item created" and "item updated" events.
- Copy the webhook URL from the "Webhook" trigger node in n8n and paste it into your Monday.com webhook configuration.
Configure Monday.com Nodes:
- In the "Monday.com" node that retrieves item data, ensure the "Board ID" and "Item ID" expressions correctly reference the incoming webhook data.
- In the "Monday.com" node that updates the item, configure the "Board ID" and "Item ID" and map the "Jira Issue Key" to the appropriate column on your Monday.com board.
Configure Jira Nodes:
- In the "Jira Software" node for searching issues, configure the JQL query to search for the Monday.com item ID in your custom field.
- In the "Jira Software" node for creating/updating issues, map the Monday.com item data to the corresponding Jira fields (e.g., Summary, Description, custom fields). Ensure the Monday.com Item ID is mapped to your Jira custom field.
Activate the Workflow: Once configured, activate the workflow in n8n.

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