Exporting Tawk.to Help Center Articles to Google Drive as Markdown Files

This n8n workflow automates the process of extracting articles from a Tawk.to Help Center, converting them into Markdown format, and saving them to Google Drive. This is particularly useful for backing up your knowledge base, migrating content, or integrating with other systems that prefer Markdown.

What it does

This workflow performs the following steps:

1. Manual Trigger: The workflow is initiated manually, allowing you to run it on demand.
2. HTTP Request (Tawk.to API): Makes an API call to the Tawk.to Help Center to fetch article data.
3. Loop Over Items: Iterates through each article retrieved from the Tawk.to API.
4. Edit Fields (Set): Prepares the data for each article, likely extracting relevant fields like title and content.
5. If (Check for HTML Content): Checks if the article content is in HTML format.
6. HTML (Convert to Markdown): If the content is HTML, it converts it to Markdown format. This ensures consistent output.
7. Markdown (Format Content): Further formats the article content into a clean Markdown structure, potentially adding front matter or specific headings.
8. Code (Prepare Filename): Generates a suitable filename for the Markdown file, typically based on the article title.
9. Google Drive (Upload File): Uploads the generated Markdown file to a specified folder in Google Drive.

Prerequisites/Requirements

• n8n Instance: A running n8n instance.
• Tawk.to Account: Access to a Tawk.to Help Center with API access (you'll need an API key or similar authentication for the HTTP Request node).
• Google Drive Account: A Google Drive account and an n8n Google Drive credential configured.
• Google Drive Folder ID: The ID of the Google Drive folder where you want to save the Markdown files.

Setup/Usage

1. Import the Workflow: Download the provided JSON and import it into your n8n instance.
2. Configure Credentials:
   • HTTP Request (Tawk.to API): Update the HTTP Request node with your Tawk.to API endpoint and authentication details (e.g., API Key in headers or query parameters).
   • Google Drive: Ensure you have an active Google Drive credential configured in n8n. If not, create one by following the n8n documentation for Google Drive credentials.
3. Specify Google Drive Folder: In the "Google Drive" node, replace the placeholder for the "Folder ID" with the actual ID of the Google Drive folder where you want to store the Markdown articles.
4. Customize Content Formatting (Optional):
   • Review the "Edit Fields (Set)", "HTML", "Markdown", and "Code" nodes to adjust how article data is extracted, converted, and formatted. For instance, you might want to add specific metadata to the Markdown files.
5. Execute Workflow: Click "Execute Workflow" in the n8n editor to run the workflow. It will fetch articles, convert them, and upload them to your Google Drive.