Get Product Feedback and Create Ticket on Trello

This n8n workflow automates the process of capturing product feedback submitted via Typeform, filtering it based on a specific keyword, and then creating a corresponding task on Trello. This ensures that valuable feedback is not lost and is efficiently routed to your project management board for review and action.

What it does

1. Listens for new Typeform submissions: The workflow is triggered whenever a new entry is submitted to a configured Typeform.
2. Filters feedback: It checks the submitted feedback for a specific keyword or condition using an "If" node.
3. Processes relevant feedback: If the feedback meets the specified condition (e.g., contains a keyword like "bug" or "feature request"), it proceeds to the next step.
4. Prepares data for Trello: An "Edit Fields (Set)" node formats the Typeform submission data into a structure suitable for creating a Trello card.
5. Creates a Trello card: A new card is created on a specified Trello board and list, containing the details of the filtered feedback.
6. Ignores irrelevant feedback: If the feedback does not meet the "If" condition, it is routed through a "No Operation" node and the workflow ends for that specific item, preventing unnecessary Trello cards.

Prerequisites/Requirements

• n8n Instance: A running n8n instance.
• Typeform Account: An active Typeform account with a form designed to collect product feedback.
• Typeform Credential: An n8n credential for your Typeform account.
• Trello Account: An active Trello account with a board and list where feedback tasks should be created.
• Trello Credential: An n8n credential for your Trello account.

Setup/Usage

1. Import the workflow:
   • Copy the provided JSON code.
   • In your n8n instance, click "New" to create a new workflow.
   • Go to "File" > "Import from JSON" and paste the workflow JSON.
2. Configure Typeform Trigger:
   • Click on the "Typeform Trigger" node.
   • Select your Typeform credential or create a new one.
   • Choose the specific Typeform form that collects product feedback.
   • Activate the workflow to enable the webhook.
3. Configure the "If" node:
   • Click on the "If" node.
   • Define the condition(s) for filtering feedback (e.g., check if a specific field in the Typeform submission contains a certain keyword).
4. Configure "Edit Fields (Set)":
   • Click on the "Edit Fields (Set)" node.
   • Map the data from the Typeform submission to the fields you want to use for the Trello card (e.g., set the Trello card name to the feedback title, and the description to the full feedback text).
5. Configure Trello node:
   • Click on the "Trello" node.
   • Select your Trello credential or create a new one.
   • Choose the Trello board and list where you want the feedback tickets to be created.
   • Map the fields from the previous "Edit Fields (Set)" node to the Trello card properties (e.g., Name, Description).
6. Activate the workflow: Once all nodes are configured, activate the workflow. It will now automatically process new Typeform submissions.