Automate outbound voice calls with Vapi from form submissions
This n8n automation connects your n8n form submissions to Vapi AI, enabling you to immediately call new respondents with a personalized voice AI assistant, as soon as the form is submitted.
π§Ύ Requirements
n8n Form
- An n8n form node published and accessible to users.
- The form must include a phone number field:
- Accept full international phone number with
+and country code.
Example:+11234567890
- Accept full international phone number with
- (Optional) Add more form fields as needed for your use case.
Vapi
- A Vapi account with credit.
- A connected phone number for outbound calls.
- An assistant created and ready to make calls.
- Your Vapi API key.
π Useful Link
π Workflow Breakdown
1. Trigger: Form Submission (n8n Form)
- Starts when a submission is received from your form.
2. Wait 2 Minutes
- Inserts a 2-minute pause before the next steps.
3. Set Vapi Fields (Manual Step)
Step-by-Step: Configuring Vapi Parameters in the βSet fieldsβ Node
- Open the βSetβ node where you map Vapi parameters.
- Add fields (if not present):
phone_number_id: The sender phone number ID from your Vapi dashboard.assistant_id: The ID of the Vapi AI assistant you want to use.api_key: Paste your Vapi API key here (keep secure).
- (Optional) Add more fields for personalization, such as:
first_name,product,reason, etc., if captured in your form.
4. Start Outbound Vapi Call
- Sends a POST request to
https://api.vapi.ai/call. - Payload includes:
- Phone number from form
- Chosen assistant ID
- Vapi number ID
- Any additional info you choose to pass for customizing the call
π¨ Customization
How to Adapt for Different Use Cases
- Collect More Info:
Add fields to your n8n form for details such as name, product type, issue/context, preferred language, etc. - Use Extra Data in Calls:
In the HTTP request node, pass these fields in the API request body to Vapi. Tailor your assistantβs script to reference these for a personalized experience. - Conditional Calls:
Add n8n logic nodes to filter/categorize submissions (e.g., only call if a checkbox is ticked or if value matches certain criteria). - Dynamic Assistant Selection:
Select assistant or Vapi number based on user responses (e.g., route to different assistants by region or requested service).
π Using Additional Form Fields in Vapi Calls
- Any field collected on your n8n form can be included in the call payload, simply add it in the HTTP request payload.
- Vapi can use these variables for dynamically constructing prompts, personalizing the call flow, or branching logic in the interaction.
- Example: If your form collects
first_nameandappointment_time, both can be sent to Vapi and referenced in the call script or as variables in your assistantβs logic.
πββοΈ Need Help?
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Automate Outbound Voice Calls with VAPI from Form Submissions
This n8n workflow streamlines the process of initiating outbound voice calls via VAPI in response to new form submissions. It allows you to quickly set up a system where user input from a form triggers an automated voice interaction.
What it does
This workflow performs the following steps:
- Listens for Form Submissions: It acts as a listener for new data submitted through an n8n Form.
- Edits Fields (Set): It prepares and transforms the incoming form data, likely extracting relevant information needed for the subsequent API call.
- Waits for a specified duration: Introduces a pause in the workflow execution. This can be useful for rate limiting, allowing external systems to process, or creating a delay before the next action.
- Makes an HTTP Request: It sends an HTTP request to an external API (likely VAPI, given the context) to initiate an outbound voice call, using the data processed from the form submission.
Prerequisites/Requirements
To use this workflow, you will need:
- n8n Instance: A running n8n instance to import and execute the workflow.
- n8n Form: An n8n Form configured to capture the necessary data (e.g., recipient phone number, call script parameters).
- VAPI Account: An account with VAPI (or a similar voice API service) and the necessary API credentials (API Key, etc.) to make outbound calls.
- API Endpoint: The specific API endpoint for VAPI (or your chosen voice API) to trigger an outbound call.
Setup/Usage
- Import the workflow: Download the provided JSON and import it into your n8n instance.
- Configure the n8n Form Trigger:
- Open the "On form submission" node.
- Ensure the form is set up to collect the required information for your voice calls (e.g.,
phoneNumber,message). - Activate the form to generate its unique URL.
- Configure the "Edit Fields (Set)" node:
- Adjust this node to map the incoming form data to the fields expected by your VAPI API call. For example, you might rename
form_phonetotoPhoneNumber.
- Adjust this node to map the incoming form data to the fields expected by your VAPI API call. For example, you might rename
- Configure the "Wait" node:
- Set the desired duration for the pause before the HTTP Request.
- Configure the "HTTP Request" node:
- Method: Set to
POST(or as required by your VAPI API). - URL: Enter the VAPI API endpoint for initiating outbound calls.
- Headers: Add any necessary authentication headers (e.g.,
Authorization: Bearer YOUR_VAPI_API_KEY). - Body: Configure the JSON body with the data required by VAPI, using expressions to pull data from previous nodes (e.g.,
{{ $json.phoneNumber }},{{ $json.message }}).
- Method: Set to
- Activate the workflow: Once all nodes are configured, activate the workflow.
Now, every time your n8n form is submitted, the workflow will trigger, process the data, wait for the specified duration, and then initiate an outbound voice call via VAPI.
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