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Create multilingual voice calling bot with GPT-4o, ElevenLabs & Twilio

ShivaShiva
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2/3/2026
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AI Voice Calling Bot - OpenAI GPT-4o + ElevenLabs + Twilio Integration for Multilingual Appointment Booking & Service Orders

Overview

Transform your business with an intelligent voice calling bot that handles customer calls automatically in 25+ languages. This N8n workflow integrates OpenAI GPT-4o, ElevenLabs text-to-speech, and Twilio for seamless appointment scheduling, pizza orders, and service bookings.

Key Features

  • Multilingual Support: Conversations in English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Arabic, and 20+ more languages
  • Natural AI Conversations: GPT-4o powered responses with ElevenLabs realistic voice synthesis
  • Multi-Service Handling: Appointments, orders, and service requests with automatic logging
  • Real-time Processing: Instant speech-to-text and audio response generation

Prerequisites

  • N8n instance (self-hosted or cloud)
  • Twilio account with phone number
  • OpenAI API key (GPT-4o access)
  • ElevenLabs API credentials
  • Google Sheets access
  • Cloud storage for audio files

Setup Instructions

Step 1: Configure Credentials

Add API keys for OpenAI, ElevenLabs, Twilio, and Google Sheets in N8n credentials manager.

Step 2: Prepare Data Storage

Create Google Sheets for call logs and appointments with columns: timestamp, caller_id, speech_input, ai_response, language, call_sid.

Step 3: Configure Twilio

Set webhook URL to your N8n endpoint: https://your-n8n-instance.com/webhook/voice-webhook

Step 4: Update Sheet IDs

Replace placeholder Google Sheet IDs in workflow nodes with your actual sheet IDs.

Customization Options

  • Voice Settings: Adjust ElevenLabs multilingual voice models and parameters
  • AI Behavior: Modify system prompts for specific business needs and languages
  • Service Types: Add custom service handling logic
  • Business Hours: Implement language-specific operating hours

Monitoring

Track call analytics, language preferences, conversion rates, and customer satisfaction across all supported languages through automated Google Sheets logging.

Ready for production use with comprehensive error handling and scalability for global businesses.

n8n Workflow: Multilingual Voice Calling Bot with GPT-4o, ElevenLabs & Twilio (Placeholder)

This n8n workflow is designed to manage and process data related to a multilingual voice calling bot. While the workflow's specific actions are not fully defined in the provided JSON, it outlines a structure for interacting with Google Sheets, making HTTP requests, and integrating with OpenAI.

Note: The provided JSON focuses on the node types and connections, but the actual configuration (e.g., API calls, sheet operations, conditional logic) is not fully detailed. This README describes the potential capabilities based on the included nodes.

What it does (Conceptual based on nodes):

  1. Receives Webhook Data: It starts by listening for incoming data via a webhook, which could be triggered by an external service like Twilio for incoming calls or messages.
  2. Interacts with Google Sheets: It includes a Google Sheets node, suggesting it might read from or write data to a spreadsheet. This could be used for logging call details, user preferences, or retrieving pre-defined responses.
  3. Makes HTTP Requests: The HTTP Request node indicates the workflow can make calls to external APIs. This is crucial for integrating with services like ElevenLabs (for text-to-speech/voice generation) and Twilio (for managing calls or sending messages).
  4. Implements Conditional Logic: An "If" node allows for branching logic, enabling the workflow to make decisions based on incoming data (e.g., user input, language detection, call status).
  5. Integrates with OpenAI: The OpenAI node suggests the workflow can leverage AI capabilities, such as GPT-4o for natural language understanding, generating responses, or even translating text.
  6. Responds to Webhook: The workflow concludes by responding to the initial webhook, which is often used to send back instructions or data to the triggering service (e.g., Twilio to play audio or gather more input).

Prerequisites/Requirements:

  • n8n Instance: A running n8n instance (cloud or self-hosted).
  • Google Account: For Google Sheets integration.
  • OpenAI API Key: For accessing OpenAI's models (e.g., GPT-4o).
  • ElevenLabs Account (Conceptual): An ElevenLabs account for voice generation (implied by the directory name, but not explicitly in the JSON).
  • Twilio Account (Conceptual): A Twilio account for voice calling capabilities (implied by the directory name, but not explicitly in the JSON).
  • Credentials: Appropriate n8n credentials configured for Google Sheets and OpenAI.

Setup/Usage:

  1. Import the Workflow:
    • Copy the provided JSON workflow definition.
    • In your n8n instance, go to "Workflows" and click "New".
    • Click the three dots menu (...) in the top right and select "Import from JSON".
    • Paste the JSON and click "Import".
  2. Configure Credentials:
    • Locate the "Google Sheets" node and configure your Google Sheets credentials.
    • Locate the "OpenAI" node and configure your OpenAI API Key credentials.
  3. Configure Webhook:
    • Activate the "Webhook" trigger node.
    • Copy the "Webhook URL" provided by n8n. This URL will be used by your external service (e.g., Twilio) to initiate the workflow.
  4. Configure Node Settings (Conceptual):
    • Google Sheets: Specify the spreadsheet ID, sheet name, and the operation (e.g., "Read" to fetch data, "Append" to add new rows).
    • HTTP Request: Configure the URL, method (GET, POST, etc.), headers, and body for any external API calls (e.g., ElevenLabs for text-to-speech, Twilio for TwiML instructions).
    • If: Define the conditions for branching logic based on data from the webhook or previous nodes.
    • OpenAI: Set the model (e.g., gpt-4o), prompt, and any other parameters for AI interactions.
    • Respond to Webhook: Define the data to be returned to the triggering service.
  5. Activate the Workflow: Once all configurations are complete, activate the workflow by toggling the "Active" switch in the top right of the workflow editor.

This workflow provides a robust foundation for building an interactive, multilingual voice bot by combining the power of webhooks, data storage, external APIs, and advanced AI.

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