HumationHuman + Automation
Back to Catalog

Automate FAQ responses with WhatsApp keyword detection bot

Solido AISolido AI
2323 views
2/3/2026
Data ExtractionNotionDatabaseAPIJSON Transformation
Official Page

  • How it works: This bot operates in a continuous WhatsApp monitoring loop. It analyzes messages to detect keywords in common questions (like hours, prices, and location) and sends automatic replies with predefined information. For unrecognized questions, it directs the user to manual assistance.

  • Set up steps: The initial setup involves integrating with the WhatsApp API, registering keywords and their respective responses, and defining the fallback flow. It takes only a few minutes to have the bot running with essential information.

WhatsApp Keyword Detection and Response Bot

This n8n workflow automates responses to incoming WhatsApp messages based on keyword detection. It acts as a simple FAQ bot, routing messages to different branches based on the content of the message and sending predefined replies.

What it does

This workflow simplifies customer support or information dissemination by automatically responding to specific queries received via WhatsApp.

  1. Listens for Incoming WhatsApp Messages: The workflow is triggered whenever a new message is received on your configured WhatsApp Business Cloud account.
  2. Extracts Message Content: It captures the text content of the incoming message.
  3. Routes Based on Keywords:
    • It checks if the message contains specific keywords (e.g., "hello", "hi", "hey", "help", "support", "contact").
    • If a keyword is detected, it directs the message to a specific response path.
  4. Sends Predefined Replies:
    • For messages containing "hello", "hi", or "hey", it sends a "Hello, how can I help you?" reply.
    • For messages containing "help", "support", or "contact", it sends a "Please visit our support page: [link]" reply.
  5. Handles Unmatched Messages: If no specific keywords are detected, it sends a generic "I'm sorry, I didn't understand your request." message.

Prerequisites/Requirements

  • n8n Instance: A running instance of n8n.
  • WhatsApp Business Cloud Account: An activated WhatsApp Business Cloud account with an associated phone number.
  • WhatsApp Business Cloud Credentials: Configured n8n credentials for your WhatsApp Business Cloud account.

Setup/Usage

  1. Import the Workflow:
    • Download the provided JSON file.
    • In your n8n instance, click "New" in the workflows list, then "Import from JSON" and upload the file.
  2. Configure WhatsApp Credentials:
    • Locate the "WhatsApp Trigger" and "WhatsApp Business Cloud" nodes.
    • Click on each and configure your WhatsApp Business Cloud credentials. If you haven't set them up yet, n8n will guide you through the process.
  3. Customize Keywords and Responses:
    • "If" Node (ID: 20): This node checks for "hello", "hi", or "hey". You can modify the conditions to include or exclude keywords, or add more conditions for different greetings.
    • "Switch" Node (ID: 112): This node checks for "help", "support", or "contact". You can modify the conditions to include or exclude keywords, or add more cases for different support-related queries.
    • "Edit Fields" Nodes (ID: 38 and others): These nodes prepare the response message. Modify the message field in the "Set" nodes connected to the "WhatsApp Business Cloud" nodes to change the automated replies.
  4. Activate the Workflow: Once configured, activate the workflow by toggling the "Active" switch in the top right corner of the n8n editor.

Now, your WhatsApp bot will automatically respond to messages based on the keywords you've defined!

Related Templates

Track competitor SEO keywords with Decodo + GPT-4.1-mini + Google Sheets

This workflow automates competitor keyword research using OpenAI LLM and Decodo for intelligent web scraping. Who this is for SEO specialists, content strategists, and growth marketers who want to automate keyword research and competitive intelligence. Marketing analysts managing multiple clients or websites who need consistent SEO tracking without manual data pulls. Agencies or automation engineers using Google Sheets as an SEO data dashboard for keyword monitoring and reporting. What problem this workflow solves Tracking competitor keywords manually is slow and inconsistent. Most SEO tools provide limited API access or lack contextual keyword analysis. This workflow solves that by: Automatically scraping any competitor’s webpage with Decodo. Using OpenAI GPT-4.1-mini to interpret keyword intent, density, and semantic focus. Storing structured keyword insights directly in Google Sheets for ongoing tracking and trend analysis. What this workflow does Trigger — Manually start the workflow or schedule it to run periodically. Input Setup — Define the website URL and target country (e.g., https://dev.to, france). Data Scraping (Decodo) — Fetch competitor web content and metadata. Keyword Analysis (OpenAI GPT-4.1-mini) Extract primary and secondary keywords. Identify focus topics and semantic entities. Generate a keyword density summary and SEO strength score. Recommend optimization and internal linking opportunities. Data Structuring — Clean and convert GPT output into JSON format. Data Storage (Google Sheets) — Append structured keyword data to a Google Sheet for long-term tracking. Setup Prerequisites If you are new to Decode, please signup on this link visit.decodo.com n8n account with workflow editor access Decodo API credentials OpenAI API key Google Sheets account connected via OAuth2 Make sure to install the Decodo Community node. Create a Google Sheet Add columns for: primarykeywords, seostrengthscore, keyworddensity_summary, etc. Share with your n8n Google account. Connect Credentials Add credentials for: Decodo API credentials - You need to register, login and obtain the Basic Authentication Token via Decodo Dashboard OpenAI API (for GPT-4o-mini) Google Sheets OAuth2 Configure Input Fields Edit the “Set Input Fields” node to set your target site and region. Run the Workflow Click Execute Workflow in n8n. View structured results in your connected Google Sheet. How to customize this workflow Track Multiple Competitors → Use a Google Sheet or CSV list of URLs; loop through them using the Split In Batches node. Add Language Detection → Add a Gemini or GPT node before keyword analysis to detect content language and adjust prompts. Enhance the SEO Report → Expand the GPT prompt to include backlink insights, metadata optimization, or readability checks. Integrate Visualization → Connect your Google Sheet to Looker Studio for SEO performance dashboards. Schedule Auto-Runs → Use the Cron Node to run weekly or monthly for competitor keyword refreshes. Summary This workflow automates competitor keyword research using: Decodo for intelligent web scraping OpenAI GPT-4.1-mini for keyword and SEO analysis Google Sheets for live tracking and reporting It’s a complete AI-powered SEO intelligence pipeline ideal for teams that want actionable insights on keyword gaps, optimization opportunities, and content focus trends, without relying on expensive SEO SaaS tools.

Ranjan DailataBy Ranjan Dailata
161

Auto-reply & create Linear tickets from Gmail with GPT-5, gotoHuman & human review

This workflow automatically classifies every new email from your linked mailbox, drafts a personalized reply, and creates Linear tickets for bugs or feature requests. It uses a human-in-the-loop with gotoHuman and continuously improves itself by learning from approved examples. How it works The workflow triggers on every new email from your linked mailbox. Self-learning Email Classifier: an AI model categorizes the email into defined categories (e.g., Bug Report, Feature Request, Sales Opportunity, etc.). It fetches previously approved classification examples from gotoHuman to refine decisions. Self-learning Email Writer: the AI drafts a reply to the email. It learns over time by using previously approved replies from gotoHuman, with per-classification context to tailor tone and style (e.g., different style for sales vs. bug reports). Human Review in gotoHuman: review the classification and the drafted reply. Drafts can be edited or retried. Approved values are used to train the self-learning agents. Send approved Reply: the approved response is sent as a reply to the email thread. Create ticket: if the classification is Bug or Feature Request, a ticket is created by another AI agent in Linear. Human Review in gotoHuman: How to set up Most importantly, install the gotoHuman node before importing this template! (Just add the node to a blank canvas before importing) Set up credentials for gotoHuman, OpenAI, your email provider (e.g. Gmail), and Linear. In gotoHuman, select and create the pre-built review template "Support email agent" or import the ID: 6fzuCJlFYJtlu9mGYcVT. Select this template in the gotoHuman node. In the "gotoHuman: Fetch approved examples" http nodes you need to add your formId. It is the ID of the review template that you just created/imported in gotoHuman. Requirements gotoHuman (human supervision, memory for self-learning) OpenAI (classification, drafting) Gmail or your preferred email provider (for email trigger+replies) Linear (ticketing) How to customize Expand or refine the categories used by the classifier. Update the prompt to reflect your own taxonomy. Filter fetched training data from gotoHuman by reviewer so the writer adapts to their personalized tone and preferences. Add more context to the AI email writer (calendar events, FAQs, product docs) to improve reply quality.

gotoHumanBy gotoHuman
353

Ai website scraper & company intelligence

AI Website Scraper & Company Intelligence Description This workflow automates the process of transforming any website URL into a structured, intelligent company profile. It's triggered by a form, allowing a user to submit a website and choose between a "basic" or "deep" scrape. The workflow extracts key information (mission, services, contacts, SEO keywords), stores it in a structured Supabase database, and archives a full JSON backup to Google Drive. It also features a secondary AI agent that automatically finds and saves competitors for each company, building a rich, interconnected database of company intelligence. --- Quick Implementation Steps Import the Workflow: Import the provided JSON file into your n8n instance. Install Custom Community Node: You must install the community node from: https://www.npmjs.com/package/n8n-nodes-crawl-and-scrape FIRECRAWL N8N Documentation https://docs.firecrawl.dev/developer-guides/workflow-automation/n8n Install Additional Nodes: n8n-nodes-crawl-and-scrape and n8n-nodes-mcp fire crawl mcp . Set up Credentials: Create credentials in n8n for FIRE CRAWL API,Supabase, Mistral AI, and Google Drive. Configure API Key (CRITICAL): Open the Web Search tool node. Go to Parameters → Headers and replace the hardcoded Tavily AI API key with your own. Configure Supabase Nodes: Assign your Supabase credential to all Supabase nodes. Ensure table names (e.g., companies, competitors) match your schema. Configure Google Drive Nodes: Assign your Google Drive credential to the Google Drive2 and save to Google Drive1 nodes. Select the correct Folder ID. Activate Workflow: Turn on the workflow and open the Webhook URL in the “On form submission” node to access the form. --- What It Does Form Trigger Captures user input: “Website URL” and “Scraping Type” (basic or deep). Scraping Router A Switch node routes the flow: Deep Scraping → AI-based MCP Firecrawler agent. Basic Scraping → Crawlee node. Deep Scraping (Firecrawl AI Agent) Uses Firecrawl and Tavily Web Search. Extracts a detailed JSON profile: mission, services, contacts, SEO keywords, etc. Basic Scraping (Crawlee) Uses Crawl and Scrape node to collect raw text. A Mistral-based AI extractor structures the data into JSON. Data Storage Stores structured data in Supabase tables (companies, company_basicprofiles). Archives a full JSON backup to Google Drive. Automated Competitor Analysis Runs after a deep scrape. Uses Tavily web search to find competitors (e.g., from Crunchbase). Saves competitor data to Supabase, linked by company_id. --- Who's It For Sales & Marketing Teams: Enrich leads with deep company info. Market Researchers: Build structured, searchable company databases. B2B Data Providers: Automate company intelligence collection. Developers: Use as a base for RAG or enrichment pipelines. --- Requirements n8n instance (self-hosted or cloud) Supabase Account: With tables like companies, competitors, social_links, etc. Mistral AI API Key Google Drive Credentials Tavily AI API Key (Optional) Custom Nodes: n8n-nodes-crawl-and-scrape --- How It Works Flow Summary Form Trigger: Captures “Website URL” and “Scraping Type”. Switch Node: deep → MCP Firecrawler (AI Agent). basic → Crawl and Scrape node. Scraping & Extraction: Deep path: Firecrawler → JSON structure. Basic path: Crawlee → Mistral extractor → JSON. Storage: Save JSON to Supabase. Archive in Google Drive. Competitor Analysis (Deep Only): Finds competitors via Tavily. Saves to Supabase competitors table. End: Finishes with a No Operation node. --- How To Set Up Import workflow JSON. Install community nodes (especially n8n-nodes-crawl-and-scrape from npm). Configure credentials (Supabase, Mistral AI, Google Drive). Add your Tavily API key. Connect Supabase and Drive nodes properly. Fix disconnected “basic” path if needed. Activate workflow. Test via the webhook form URL. --- How To Customize Change LLMs: Swap Mistral for OpenAI or Claude. Edit Scraper Prompts: Modify system prompts in AI agent nodes. Change Extraction Schema: Update JSON Schema in extractor nodes. Fix Relational Tables: Add Items node before Supabase inserts for arrays (social links, keywords). Enhance Automation: Add email/slack notifications, or replace form trigger with a Google Sheets trigger. --- Add-ons Automated Trigger: Run on new sheet rows. Notifications: Email or Slack alerts after completion. RAG Integration: Use the Supabase database as a chatbot knowledge source. --- Use Case Examples Sales Lead Enrichment: Instantly get company + competitor data from a URL. Market Research: Collect and compare companies in a niche. B2B Database Creation: Build a proprietary company dataset. --- WORKFLOW IMAGE --- Troubleshooting Guide | Issue | Possible Cause | Solution | |-------|----------------|-----------| | Form Trigger 404 | Workflow not active | Activate the workflow | | Web Search Tool fails | Missing Tavily API key | Replace the placeholder key | | FIRECRAWLER / find competitor fails | Missing MCP node | Install n8n-nodes-mcp | | Basic scrape does nothing | Switch node path disconnected | Reconnect “basic” output | | Supabase node error | Wrong table/column names | Match schema exactly | --- Need Help or More Workflows? Want to customize this workflow for your business or integrate it with your existing tools? Our team at Digital Biz Tech can tailor it precisely to your use case from automation logic to AI-powered enhancements. Contact: shilpa.raju@digitalbiz.tech For more such offerings, visit us: https://www.digitalbiz.tech ---

DIGITAL BIZ TECHBy DIGITAL BIZ TECH
923