Ai email auto-responder system- AI RAG agent for email inbox
AI Email Auto-Responder – Smart Client Reply Automation with RAG
This workflow is built for individuals, teams, and businesses that receive regular inquiries via email and want to automate responses in a way that’s intelligent, brand-aligned, and always up to date. Its core purpose is to generate high-quality, professional email replies using internal company data, brand voice, and semantic search — fully automated through Gmail, Pinecone, and OpenAI.
The system is divided into three steps. First, it allows you to index your internal knowledge base (Docs, Sheets, PDFs) with embeddings. Second, it injects a consistent brand brief into every interaction to ensure tone and positioning. Finally, the main flow listens for incoming emails, understands the user query, retrieves all needed data, and writes a full HTML reply — sending it directly to the original thread via Gmail.
This solution is ideal for support teams, solopreneurs, B2B service providers, or anyone looking to scale high-quality client communication without scaling manual work. It can be extended to handle multilingual queries, intent routing, or CRM logging.
How it works
When a new email arrives in Gmail, the workflow checks whether it's a valid client inquiry. If so, it:
- Extracts the subject and message content
- Sends the message through OpenAI to understand the question
- Queries a Pinecone vector database (populated via a separate embedding workflow) to find relevant internal knowledge
- Loads a brand brief from a Google Doc or Notion block
- Combines retrieved data and brand context to generate a clear, structured HTML reply using OpenAI
- Sends the reply via Gmail and logs the message
This process ensures every reply is relevant, accurate, and consistent with your brand — and takes under 10 seconds.
Set up steps
Getting started takes about 30–60 minutes.
- Create three workflows: one for embedding documents (Step 1), one sub-workflow for the brand brief (Step 2), and one main responder flow (Step 3)
- Connect the following APIs: Gmail (OAuth2), OpenAI, Pinecone, Google Drive, and optionally Notion
- Replace all placeholders: folder ID in Google Drive, Pinecone index and namespace, your brand brief URL or doc ID, and Gmail credentials
- Test your embedding workflow by uploading a document and verifying its presence in Pinecone
- Trigger the responder by sending an email and reviewing the AI’s reply
Detailed setup instructions are stored in sticky notes within each workflow to guide you through configuration.
AI Email Auto-Responder System (AI RAG Agent for Email Inbox)
This n8n workflow sets up an intelligent AI-powered email auto-responder system. It leverages an AI agent with Retrieval Augmented Generation (RAG) capabilities to understand incoming emails, retrieve relevant information from a knowledge base (Google Drive/Docs), and craft appropriate responses. It can also manage tasks in Notion based on email content.
What it does
This workflow automates email responses and task management through the following steps:
- Triggers on new emails: Listens for new emails in a specified Gmail inbox.
- Filters emails (Implicit): Although not explicitly shown with an
Ifnode, the design suggests that the AI Agent will process emails to determine if a response or action is needed. - Processes email content with an AI Agent: An AI Agent (powered by an OpenAI Chat Model) analyzes the incoming email.
- Retrieves information from a Vector Store: The AI Agent uses a "Vector Store Question Answer Tool" to query a Pinecone Vector Store, which holds embeddings of documents from Google Drive and Google Docs. This acts as the RAG component, providing context for generating responses.
- Generates email responses: Based on the email content and retrieved information, the AI Agent formulates a response.
- Sends automated email replies: Uses Gmail to send the AI-generated response.
- Manages tasks in Notion (Optional/Tool-based): The AI Agent can also utilize a "Call n8n Workflow Tool" to interact with Notion, potentially creating or updating tasks based on email instructions or content.
- Ingests and prepares knowledge base documents: A separate (sub)workflow, triggered by new Google Drive files or executed manually, processes documents from Google Drive and Google Docs:
- Loads document content using a "Default Data Loader".
- Splits the text into smaller chunks using a "Recursive Character Text Splitter".
- Generates embeddings for these text chunks using "Embeddings OpenAI".
- Stores these embeddings in a "Pinecone Vector Store" to build the RAG knowledge base.
Prerequisites/Requirements
To use this workflow, you will need:
- n8n Instance: A running n8n instance.
- Gmail Account: Configured as a credential in n8n for the Gmail Trigger and Gmail node.
- Google Drive/Docs Account: Configured as a credential in n8n for the Google Drive Trigger, Google Drive, and Google Docs nodes. This is where your knowledge base documents will reside.
- OpenAI API Key: Configured as a credential in n8n for the OpenAI Chat Model and Embeddings OpenAI nodes.
- Pinecone Account: Configured as a credential in n8n for the Pinecone Vector Store.
- Notion Account: Configured as a credential in n8n for the Notion node (if task management is desired).
Setup/Usage
- Import the workflow: Download the provided JSON and import it into your n8n instance.
- Configure Credentials:
- Set up your Gmail, Google Drive, Google Docs, OpenAI, Pinecone, and Notion credentials in n8n.
- Ensure the Google Drive Trigger is configured to monitor the correct folder(s) for your knowledge base documents.
- Ensure the Gmail Trigger is configured for the inbox you want to monitor.
- Build your Knowledge Base:
- Place your relevant documents (e.g., FAQs, product information, support guides) in the Google Drive folder(s) monitored by the Google Drive Trigger.
- Manually execute the "When Executed by Another Workflow" branch (or set up a schedule) to process existing documents and build the Pinecone Vector Store.
- Activate the Workflow: Once all credentials are set and the knowledge base is built, activate the main workflow.
The system will now automatically listen for new emails, use AI to understand them, retrieve context from your documents, generate responses, and potentially manage tasks in Notion.
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