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Build a chatbot with Reinforced Learning Human Feedback (RLHF) and RAG

NovaNodeNovaNode
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2/3/2026
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Who is this for?

This template is designed for internal support teams, product specialists, and knowledge managers who want to build an AI-powered knowledge assistant with retrieval-augmented generation (RAG) and reinforcement learning from human feedback (RLHF) via Telegram.

What problem is this workflow solving?

Manual knowledge management and answering support queries can be time-consuming and error-prone. This solution automates importing and indexing official documentation into MongoDB vector search and enhances AI responses with Telegram-based user feedback to continuously improve answer quality.

What these workflows do

Workflow 1: Document ingestion & indexing

  • Manually triggered workflow imports product documentation from Google Docs.
  • Documents are split into manageable chunks and embedded using OpenAI embeddings.
  • Embedded document chunks are stored in MongoDB Atlas vector store to enable semantic search.

Workflow 2: Telegram chat with RLHF feedback loop

  • Listens for user messages via Telegram bot integration.
  • Uses vector similarity search on MongoDB to retrieve relevant documentation chunks.
  • Generates answers with OpenAI GPT-4o-mini model using retrieval-augmented generation.
  • Sends answers back via Telegram and waits for user feedback (approval or disapproval).
  • Captures feedback, maps it as positive or negative, and stores it with the conversation data for future model improvement.

Setup

Setting up vector embeddings

  1. Authenticate Google Docs and connect your Google Docs URL containing the product documentation you want to index.
  2. Authenticate MongoDB Atlas and connect the collection where you want to store the vector embeddings. Create a search index on this collection to support vector similarity queries.
  3. Ensure the index name matches the one configured in n8n (data_index).
  4. See the example MongoDB search index template below for reference.

Setting up chat with Telegram RLHF

  1. Create a bot in Telegram with @botFather using the /newbot command.
  2. Connect the MongoDB database and search index used for vector search in the previous workflow. Also create two new collections in MongoDB Atlas: one for feedback and one for chat history. Create a search index for feedback, copying the provided template.
  3. Configure the AI system prompt in the “Knowledge Base Agent” node, making sure it references all three tools connected (productDocs, feedbackPositive, feedbackNegative) as provided in the template prompt.

Make sure

  • Product documentation and feedback collections must connect to the same MongoDB database.
  • There are three distinct MongoDB collections: one for product documentation, one for feedback, and one for chat history (chat history collection can be separate).
  • Telegram API credentials are valid and webhook URLs are correctly set up.

MongoDB Search Index Templates

Documentation Collection Index

{ "mappings": { "dynamic": false, "fields": { "_id": { "type": "string" }, "text": { "type": "string" }, "embedding": { "type": "knnVector", "dimensions": 1536, "similarity": "cosine" }, "source": { "type": "string" }, "doc_id": { "type": "string" } } } }

Feedback Collection Index

{ "mappings": { "dynamic": false, "fields": { "prompt": { "type": "string" }, "response": { "type": "string" }, "text": { "type": "string" }, "embedding": { "type": "knnVector", "dimensions": 1536, "similarity": "cosine" }, "feedback": { "type": "token" } } } }

n8n Chatbot with Reinforced Learning (RLHF) and RAG

This n8n workflow demonstrates a foundational setup for building a chatbot that incorporates elements of Reinforced Learning with Human Feedback (RLHF) and Retrieval Augmented Generation (RAG). It allows for human interaction via Telegram to provide feedback and leverages Google Docs as a knowledge base.

What it does

This workflow outlines the following key steps:

  1. Triggers on Telegram Message: Listens for incoming messages from a Telegram bot, acting as the user's input to the chatbot.
  2. Loads Document from Google Docs: Retrieves information from a specified Google Docs document, which serves as the knowledge base for the RAG component.
  3. Splits Text for Processing: Divides the loaded document content into smaller, manageable chunks using a Recursive Character Text Splitter, preparing it for embedding.
  4. Generates Embeddings: Creates vector embeddings for the text chunks using OpenAI's embedding model, enabling semantic search and retrieval.
  5. Stores Embeddings in MongoDB Atlas: Persists the generated embeddings in a MongoDB Atlas Vector Store, forming the searchable knowledge base for the RAG system.
  6. Manages Chat History: Utilizes MongoDB Chat Memory to store and retrieve conversational history, allowing the AI agent to maintain context.
  7. Processes User Input with AI Agent: An AI Agent (LangChain) orchestrates the interaction, potentially using the RAG system to retrieve relevant information from the vector store and the chat memory for conversational context.
  8. Generates Chat Responses with OpenAI: Uses an OpenAI Chat Model to generate intelligent and context-aware responses based on the AI Agent's processing.
  9. Sends Response to Telegram: Delivers the AI-generated response back to the user via Telegram.
  10. Allows for Human Feedback: The "Edit Fields (Set)" node and the final Telegram node suggest a mechanism for human intervention or feedback, where the workflow could be paused or reviewed by a human before sending a final response or to record feedback for RLHF.
  11. Manual Trigger for Setup/Testing: Includes a manual trigger for easy testing and initial setup of the workflow.
  12. Sticky Note for Documentation: A sticky note is included, likely for in-workflow documentation or instructions.

Prerequisites/Requirements

To use this workflow, you will need:

  • n8n Instance: A running n8n instance.
  • Telegram Bot: A Telegram bot token and chat ID for the Telegram Trigger and Telegram nodes.
  • Google Docs Account: Access to a Google Docs document containing your knowledge base.
  • OpenAI API Key: An OpenAI API key for generating embeddings and chat responses.
  • MongoDB Atlas Account: A MongoDB Atlas cluster configured with a vector store for storing embeddings and a database for chat memory.
  • LangChain Nodes: Ensure the @n8n/n8n-nodes-langchain package is installed in your n8n instance.

Setup/Usage

  1. Import the Workflow: Download the JSON provided and import it into your n8n instance.
  2. Configure Credentials:
    • Set up a Telegram credential with your bot token.
    • Configure a Google Docs credential with access to your document.
    • Set up an OpenAI credential with your API key.
    • Configure MongoDB Atlas credentials for both the Vector Store and Chat Memory nodes.
  3. Customize Nodes:
    • Telegram Trigger: Ensure it's configured to listen to your bot.
    • Google Docs: Specify the ID of the Google Docs document you want to use as your knowledge base.
    • Recursive Character Text Splitter: Adjust chunk size and overlap as needed for your data.
    • Embeddings OpenAI: Select the appropriate embedding model.
    • MongoDB Atlas Vector Store: Configure your MongoDB Atlas connection details, database, collection, and index name.
    • MongoDB Chat Memory: Configure your MongoDB Atlas connection details, database, and collection for chat history.
    • OpenAI Chat Model: Select your desired OpenAI chat model (e.g., gpt-3.5-turbo).
    • AI Agent: Configure the agent's prompt, tools (including the vector store), and memory (MongoDB Chat Memory).
    • Edit Fields (Set): This node can be customized to format the AI's response or to inject specific data for human feedback.
    • Telegram: Configure the chat ID to send responses back to the user.
  4. Activate the Workflow: Once configured, activate the workflow to start listening for Telegram messages.
  5. Test: Send a message to your Telegram bot to test the end-to-end flow. The "Manual Trigger" can be used for initial debugging.

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