Post-surgery patient triage & follow-up system with Gemini AI, Telegram & Google Suite
Who’s it for
This template is for clinics, hospitals, care teams, and telemedicine providers who need a structured, automated system for post-surgery follow-up. It helps reduce manual workload while ensuring every patient gets timely check-ins and appropriate triage.
What it does / How it works
This workflow automates daily recovery monitoring using Google Sheets and Telegram.
It sends scheduled check-in messages to all patients within their follow-up window.
When a patient replies, the message is:
- Captured by Telegram Trigger
- Cleaned and structured
- Summarized by an AI agent
- Classified into low, moderate, or high intensity
Based on the intensity level:
- Low: Sends a supportive, non-urgent response
- Moderate: Sends guidance + schedules a follow-up event in Google Calendar
- High: Sends an alert email to the doctor via Gmail
All logic runs automatically.
Requirements
- Google Sheets OAuth2 credentials
- Gmail OAuth2 credentials
- Google Calendar OAuth2 credentials
- Telegram Bot credentials
- Gemini API credentials
- A Google Sheet with patient name, surgery type, follow-up duration, and doctor email
How to set up
- Connect all required credentials inside n8n.
- Replace the Google Sheet ID with your own patient sheet.
- Adjust column mappings if your sheet structure differs.
- Test by sending a Telegram message to your bot.
- Enable the Schedule Trigger to begin automated daily follow-ups.
How to customize the workflow
- Modify AI prompts inside the AI Agent nodes
- Adjust triage logic for intensity levels
- Change follow-up intervals in the Schedule Trigger
- Add additional notification channels (SMS, Slack, CRM logging)
n8n Post-Surgery Patient Triage & Follow-up System with Gemini AI, Telegram & Google Suite
This n8n workflow automates a post-surgery patient triage and follow-up system. It leverages Telegram for patient interaction, Google Sheets for data management, and Google Gemini AI for intelligent message processing and response generation.
The system is designed to streamline communication with patients after surgery, categorize their messages based on urgency or type, and provide appropriate responses or escalate issues when necessary.
What it does
- Triggers on Telegram Messages: Listens for incoming messages from patients via a configured Telegram bot.
- Processes Incoming Messages:
- Extracts relevant information from the Telegram message.
- Uses a
Codenode to potentially format or enrich the message data.
- Routes Messages Based on Content (AI Triage):
- Employs an
AI Agent(likely powered by Google Gemini Chat Model) to analyze the patient's message. - The
AI Agentdetermines the nature or urgency of the message, potentially categorizing it (e.g., "Urgent", "Follow-up", "Information Request").
- Employs an
- Conditional Logic for Follow-up:
- A
Switchnode, based on the AI Agent's output, directs the workflow down different paths. - An
Ifnode further refines the routing, possibly checking for specific keywords or conditions.
- A
- Logs Data to Google Sheets: Records patient interactions and triage results in a Google Sheet for tracking and auditing purposes.
- Sends Automated Telegram Responses: Depending on the triage outcome, sends appropriate automated responses back to the patient via Telegram.
- Schedules Follow-up Actions (Implicit): While not explicitly shown with a connected node, the presence of a
Schedule Triggersuggests the workflow might also initiate scheduled follow-ups or checks (e.g., daily check-ins with patients).
Prerequisites/Requirements
To use this workflow, you will need:
- n8n Instance: A running n8n instance.
- Telegram Bot: A configured Telegram bot token and chat ID.
- Google Account: Access to Google Sheets with a spreadsheet configured for patient data.
- Google Gemini AI: Access to Google Gemini through a credential configured in n8n for the
Google Gemini Chat Modelnode.
Setup/Usage
- Import the Workflow: Download the workflow JSON and import it into your n8n instance.
- Configure Credentials:
- Telegram Trigger & Telegram Node: Set up your Telegram Bot API credentials.
- Google Sheets Node: Configure your Google Sheets credentials, linking to the specific spreadsheet and sheet where patient data will be stored.
- Google Gemini Chat Model: Set up your Google Gemini API credentials.
- Customize AI Agent: Review and customize the
AI Agentnode's prompt and tools to accurately triage patient messages according to your specific post-surgery protocols. - Adjust Logic Nodes: Modify the
SwitchandIfnodes to define the routing logic based on the AI's output and your desired follow-up procedures. - Activate the Workflow: Once all credentials are set and configurations are complete, activate the workflow. It will start listening for messages on your Telegram bot.
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