PhilanthropEAK Automation
AI-powered automation specialist building practical, accessible workflows for businesses of all sizes. We design solutions that save time, cut errors, and boost customer experience—without complexity. Specialties include AI-driven customer support, social media scheduling, e-commerce automation, beginner-friendly workflows, and free templates. Every workflow is tested, documented, and ready to deliver real business value.
Templates by PhilanthropEAK Automation
Generate & schedule social media content with GPT-4 and Buffer from Google Sheets
Who's it for Marketing teams, social media managers, content creators, and small businesses looking to maintain consistent social media presence across multiple platforms. Perfect for organizations that want to automate content creation while maintaining quality and brand consistency. How it works This workflow creates a complete social media automation system that generates platform-specific content using AI and schedules posts across Twitter, LinkedIn, and Instagram based on your content calendar in Google Sheets. The system runs daily at 9 AM, reading your content calendar to identify scheduled topics for the day. It uses OpenAI's GPT-4 to generate platform-optimized content that follows each platform's best practices - concise engaging posts for Twitter, professional thought leadership for LinkedIn, and visual storytelling for Instagram. DALL-E creates accompanying images that match your brand style and topic themes. Each piece of content is automatically formatted for optimal engagement, including appropriate hashtags, character limits, and platform-specific calls-to-action. The workflow then schedules posts through Buffer's API at optimal times and updates your spreadsheet with posting status, content previews, and generated image URLs for tracking and approval workflows. How to set up Prerequisites: Google account with Sheets access OpenAI API key with GPT-4 and DALL-E access Buffer account with connected social media profiles Slack workspace (optional for notifications) Setup steps: Create your content calendar: Copy the provided Google Sheets template Set up columns: Date, Topic, Platforms, Content Type, Keywords, Status, Generated Content, Image URL Fill in your content schedule with topics and target platforms Configure credentials in n8n: Add OpenAI API credential with your API key Set up Google Sheets OAuth2 for spreadsheet access Add Buffer API token from your Buffer dashboard Add Slack API credential for success notifications (optional) Update Configuration Variables: Set your Google Sheet ID from the spreadsheet URL Define your brand voice and company messaging Specify target audience for content personalization Set image style preferences for consistent visuals Configure Buffer integration: Connect your social media accounts to Buffer Get profile IDs for Twitter, LinkedIn, and Instagram Update the Schedule Post node with your specific profile IDs Set optimal posting times in Buffer settings Test the workflow: Add test content to tomorrow's date in your calendar Run the workflow manually to verify content generation Check that posts appear in Buffer's queue correctly Verify spreadsheet updates and Slack notifications work Requirements Google Sheets with template structure and editing permissions OpenAI API key with GPT-4 and DALL-E access (estimated cost: $0.10-0.30 per day for content generation) Buffer account (free plan supports up to 3 social accounts, paid plans for more) Social media accounts connected through Buffer (Twitter, LinkedIn, Instagram) n8n instance (cloud subscription or self-hosted) How to customize the workflow Adjust content generation: Modify AI prompts in the OpenAI node to match your industry tone and style Add custom content types (promotional, educational, behind-the-scenes, user-generated) Include seasonal or event-based content variations in your prompts Customize hashtag strategies per platform and content type Enhance scheduling logic: Add time zone considerations for global audiences Implement different posting schedules for weekdays vs weekends Create urgency-based posting for time-sensitive content Add approval workflows before scheduling sensitive content Expand platform support: Add Facebook, TikTok, or YouTube Shorts using their respective APIs Integrate with Hootsuite or Later as alternative scheduling platforms Include Pinterest for visual content with optimized descriptions Add LinkedIn Company Page posting alongside personal profiles Improve content intelligence: Integrate trending hashtag research using social media APIs Add competitor content analysis for inspiration and differentiation Include sentiment analysis to adjust tone based on current events Implement A/B testing for different content variations Advanced automation features: Add engagement monitoring and response workflows Create monthly performance reports sent via email Implement content recycling for evergreen topics Build user-generated content curation from brand mentions Add crisis communication protocols for sensitive topics Integration enhancements: Connect with your CRM to include customer success stories Link to email marketing for cross-channel content consistency Integrate with project management tools for campaign coordination Add analytics dashboards for content performance tracking
Automate e-commerce order processing with email notifications & webhooks
Who's it for Small online store owners, new entrepreneurs, and anyone getting started with e-commerce automation. Perfect for beginners who want to automate their order process without complexity or additional costs. Ideal for stores using Shopify, WooCommerce, Etsy, or any platform that supports webhooks. How it works This simple workflow automatically handles new orders by sending professional confirmation emails to customers and notification emails to your team. When a customer places an order, your e-commerce platform sends the order data to this workflow via webhook. The system extracts essential order information like customer details, order number, and total amount, then validates the data to ensure completeness. It sends a beautifully formatted confirmation email to the customer with order details, next steps, and your contact information. Simultaneously, your team receives an order notification email with all the details needed to process and fulfill the order. The workflow includes error handling for incomplete orders and sends appropriate responses back to your e-commerce platform to confirm successful processing. Everything is logged for easy tracking and troubleshooting. How to set up Prerequisites: An online store (Shopify, WooCommerce, etc.) Gmail account or any email service with SMTP 5 minutes for setup Setup steps: Configure your store information: Open the "Store Configuration" node Update with your store name, email addresses, phone number, and website This information appears in customer emails and notifications Set up email credentials: Add your Gmail account or SMTP email service to n8n Use the built-in email credential setup Gmail is free and works perfectly for most small stores Copy the webhook URL: Click on the "New Order Webhook" node Copy the webhook URL that appears This is where your store will send order data Add webhook to your store: Shopify: Go to Settings > Notifications > Webhooks, create new webhook for "Order creation" WooCommerce: WooCommerce > Settings > Advanced > Webhooks, add new webhook for "Order created" Other platforms: Look for webhook, API, or integration settings Test the workflow: Place a test order in your store Check that confirmation email was sent to customer Verify team notification email was received Confirm webhook response shows success Requirements E-commerce platform with webhook support (Shopify, WooCommerce, BigCommerce, Etsy, etc.) Email account - Gmail (free) or any SMTP email service n8n instance - cloud subscription or self-hosted installation Basic store information - contact details and branding How to customize the workflow Personalize email content: Edit the email templates in the "Send Customer Confirmation" and "Send Team Notification" nodes Add your brand voice and specific messaging Include additional order details or shipping information Add your logo or signature (if using HTML email) Modify order validation: Adjust validation rules in the "Validate Order Data" node Add checks for minimum order amounts Include product-specific validation Set up different handling for different order types Enhance team notifications: Add team member-specific routing based on order value or products Include inventory alerts for low-stock items Add urgency flags for rush orders Set up different notification schedules for weekends vs weekdays Extend functionality: Add SMS notifications using Twilio for urgent orders Include automated inventory updates Set up follow-up email sequences for customer engagement Add order status updates as items are processed and shipped Integration improvements: Connect with Google Sheets to log all orders automatically Add Slack notifications for team collaboration Integrate with shipping services for automatic label creation Link to accounting software for financial tracking This template focuses on simplicity and reliability, using only built-in n8n nodes and free services to get new store owners started with automation quickly and affordably.
Prioritize Zendesk tickets with GPT-4 analysis and Slack alerts
Who's it for Customer support teams, SaaS companies, and service businesses that need to quickly identify and respond to urgent customer issues. Perfect for organizations handling high ticket volumes where manual prioritization creates delays and missed critical issues. How it works This workflow automatically analyzes incoming Zendesk tickets using OpenAI's GPT-4 to determine urgency levels and routes high-priority issues to your team via Slack notifications. The system monitors new Zendesk tickets via webhook, extracts key information (subject, description, customer details), and sends this data to OpenAI for intelligent analysis. The AI considers factors like emotional language, business impact keywords, technical severity indicators, and customer context to assign an urgency score from 1-5. Based on the AI analysis, the workflow automatically updates the ticket priority in Zendesk, adds detailed reasoning as a private note, and sends formatted Slack notifications for high-priority issues (score 4+). The Slack alert includes ticket details, urgency reasoning, key indicators found, and direct links to the ticket for immediate action. How to set up Prerequisites: Zendesk account with API access OpenAI API key (GPT-4 access recommended) Slack workspace with webhook permissions n8n instance (cloud or self-hosted) Setup steps: Configure credentials in n8n: Add OpenAI API credential with your API key Add Zendesk API credential (email + API token) Add Slack API credential (bot token with chat:write permissions) Update Configuration Variables node: Set your Zendesk subdomain (e.g., "yourcompany" for yourcompany.zendesk.com) Configure Slack channel for urgent alerts (e.g., "support-urgent") Adjust urgency threshold (1-5, default is 4) Set default assignee email for fallback scenarios Set up Zendesk webhook: Copy the webhook URL from the trigger node In Zendesk Admin, go to Settings > Extensions > Add target Create HTTP target with the copied URL and POST method Create a trigger for "Ticket is created" that sends to this target Test the workflow: Create a test ticket with urgent language ("system is down", "critical issue") Verify the AI analysis runs and priority is updated Check that Slack notifications appear for high-priority tickets Confirm ticket updates include AI reasoning in private notes Requirements Zendesk account with API access and admin permissions for webhook setup OpenAI API key with GPT-4 access (estimated cost: $0.01-0.05 per ticket analysis) Slack workspace with bot creation permissions and access to notification channels n8n instance (cloud subscription or self-hosted installation) How to customize the workflow Adjust AI analysis parameters: Modify the system prompt in the OpenAI node to focus on industry-specific urgency indicators Add custom keywords or phrases relevant to your business in the prompt Adjust the temperature setting (0.1-0.5) for more consistent vs creative analysis Configure priority mapping: Edit the Code node to change how urgency scores map to Zendesk priorities Add custom business logic based on customer tiers or product types Implement time-based urgency (e.g., higher priority during business hours) Enhance Slack notifications: Customize the Slack message blocks with additional fields (product, customer tier, SLA deadline) Add action buttons for common responses ("Acknowledge", "Escalate", "Assign to me") Route different urgency levels to different Slack channels Extend integrations: Add email notifications using the Email node for critical issues Integrate with PagerDuty or Opsgenie for after-hours escalation Connect to your CRM to enrich customer context before AI analysis Add Teams or Discord notifications as alternatives to Slack Advanced customizations: Implement machine learning feedback loops by tracking resolution times vs AI scores Add sentiment analysis as a separate factor in priority calculation Create daily/weekly summary reports of AI analysis accuracy Build approval workflows for certain priority changes before auto-updating